Customer Service Company: AMP Advance Position: Customer Service Representative Pay Rate: $55,000 / year Start Date: ASAP Location: Remote Only / USA based First Name Last Name Email Phone Number What city are you currently residing in? Please upload your resume Choose File Drag and Drop File Here or Browse A business owner responds: “Your rep promised funding in 24 hours. It’s been two days. What’s going on?” A customer is threatening to “blow you up on Google Reviews” because a document hasn’t been sent. How would you de-escalate? Performance Exercise Instructions 1 of 2: As a basic litmus test, please follow the instructions below. Go to Google.com Search for the phrase "California Business Loan" Look for AMP Advance in the organic search results, then select which page number in the options below. *Stay on page to continue to next step. 1 2 3 4 5 None Performance Exercise Instructions 2 of 2 Scroll to the very bottom of the page labeled "Business Loans" Choose one of the links, input the title of the 3rd paragraph in the field box below Time's up
