Customer Service Rep Company: AMP Advance Position: Customer Service Representative Pay Rate: $55,000 / year Start Date: ASAP Location: Remote Only / USA based First Name Last Name Email Phone Number What city are you currently residing in? Please upload your resume Choose File Drag and Drop File Here or Browse A business owner responds: “Your rep promised funding in 24 hours. It’s been two days. What’s going on?” A customer is threatening to “blow you up on Google Reviews” because a document hasn’t been sent. How would you de-escalate? Performance Exercise Instructions 1 of 2: As a basic litmus test, please follow the instructions below. Go to Google.com Search for the phrase "no doc business loans" Look through the Google search results for an AMP Advance page result Click the most relevant AMP Advance page for the search phrase Find the title of the 3rd paragraph after Key Highlights. Enter that title in the box below *]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id="request-69f765ae-be5c-83ea-8520-384c383d82e9-5" data-testid="conversation-turn-14" data-scroll-anchor="false" data-turn="assistant"> *Stay on AMP Advance page for next question Performance Exercise Instructions 2 of 2 Scroll to the very bottom of the page, find the list of links labeled "Business Loans", click the most relevant option to the initial search term. Scroll to the bottom of the page then click "Get Pre-Approved". Copy the first question, then paste it into the box below. Time's up